What is the primary role of change management in digital transformation?

Ignoring operational shifts

Transitioning individuals and organisations

Maximising resistance

Maximising innovation

What distinguishes the phases of digital transformation according to the Transformation Process Diagram?

Random sequence of events

Color-coded charts

Number of employees involved

The state before and after transformation

What makes Data Analytics a critical component for MSMEs?

Uncovering insights for decision-making

Efficient manual data processing

Reducing the need for automation

Streamlining repetitive tasks

How does automation contribute to efficiency gains in MSMEs?

Ensuring inconsistent task execution

Streamlining repetitive tasks

Increasing manual effort

Reducing resource utilisation

What is the primary challenge in implementing innovative digital solutions?

Integration complexity

Excessive costs of implementation

Lack of data quality

Embracing resistance to change